Return Policy
At Payola313.com, we strive to ensure that you are completely satisfied with your purchase. Please take a moment to review our return policy:
Misprinted/Damaged/Defective Items
- Any claims for misprinted, damaged, or defective items must be submitted within 30 days after the product has been received. To initiate a claim, please contact our customer service team with the necessary details and photographic evidence of the issue.
Lost Packages
- For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Please reach out to us with relevant information so we can assist you in resolving the issue.
Claims Evaluation
- Claims deemed an error on our part are covered at our expense. We aim to rectify any mistakes promptly and ensure your satisfaction.
No Refunds
- Please note that all sales are final. We do not offer refunds; however, we do accept exchanges.
Size Exchanges
- If you need to exchange an item for a different size, please be aware that the exchange will be at the expense of the customer. To initiate a size exchange, contact our customer service team for further instructions.
We appreciate your understanding, and we are here to help if you have any questions or need assistance with your order.
Thank you for shopping at Payola313.com!